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Click on the links to expand panels and see answers.

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titleWhy issue in havingAttachments(...) returns incomplete results or even no results?
The plugin may give incomplete results in the following situations:
  • when issue index wasn't created yet (you have to schedule it manually after plugin installation);
  • or when the index creation above is in progress;
  • or when an attachment was just added to a JIRA issue and its indexing is in progress (indexing of such individual attachments is fired automatically and you don't have to schedule it, but it may be still in progress);
  • or when indexing of some attachments failed. In that case you'll need to check the logs. If logging wasn't configured previously, you also need to reindex all issues, or at least re-attach the single files that seem to be not indexed;
  • or when you made a mistake in query - see User Guide - Search Attachment For JIRA.


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titleHow to check the plugin logs?

The plugin logs are present in the usual atlassian-jira.log file, however if logging for the plugin wasn't enabled previously, you have to:

  • enable INFO level for pakages below just as described here;
    • com.addonrock.jira
    • pl.craftware.jira
    package, just as described here;
  • rerun the action details of which you'd like to see in the logs;

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