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Probably there is a problem with UPM and Plugin License Storage plugin bundled with your JIRA. You can check this in logs looking for PluginLicenseStoragePluginUnresolvedException. Any users using JIRA 5.0.1+ could run into this problem because these versions of JIRA come bundled with UPM 2. Update the UPM in JIRA and re-install add-on fix this problem |
The plugin may give incomplete results in the following situations:
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The plugin logs are present in the usual
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Try checking the logs first. If that doesn't help, please contact us at our Support Portal. Don't forget to add the important snippets of the logs to your message. |